Shipping policy
We currently ship within the United States.
Shipping Rates
- Standard U.S. Shipping — $6.00 on orders under $40
- FREE Standard U.S. Shipping on orders of $40 or more
Processing
Orders are typically processed the same business day after purchase. Once your order ships, you'll receive a confirmation email with tracking information.
Delivery
Standard delivery typically takes 4–7 business days after processing, depending on the delivery location.
Orders are primarily shipped via USPS or UPS. The carrier may vary depending on destination, service availability, and the shipping option selected for the order.
Delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, or other circumstances outside our control may occasionally affect delivery times.
Lost or Damaged Packages
If your order arrives damaged or does not arrive, please contact us at support@kyloglow.com with your order number and details of the issue, and our team will assist you.
Questions